Items may be returned within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.), otherwise,the customer is responsible for return shipping. We stand behind the products we offer. It is our desire that you are completely satisfied with your purchase. If you are not satisfied, please do not hesitate to contact us so we can remedy the problem.
You should expect to receive your refund within four weeks of shipping your package, however, in most cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We ship within the United States only.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use (USPS), weights may be rounded up to the next full pound. Orders totaling $100 or more ships for free!
We are regular human beings. So while we do our very best to ship your order within two days, things do sometimes happen that delay us. If we can't get it out that fast, we promise to let you know!